Terms and Conditions

1.1 Eligibility

You must be at least 18 years old to use our Site. By using the Site, you represent and warrant that you are of legal age to form a binding contract.

1.2 Account Registration

To access certain features of the Site, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to keep it accurate, current, and complete.

2.1 Conversational AI

We provide white-label conversational AI solutions designed to enhance customer interactions through automated responses and intelligent dialogues.

2.2 SMS AI

Our SMS AI services include automated SMS communications, message personalization, and response management to improve engagement and operational efficiency.

2.3 GenAI

GenAI services offer advanced AI-driven solutions for generating content, data analysis, and predictive insights tailored to your business needs.

3.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use our AI services for your internal business purposes. This license does not include any rights to modify, distribute, or create derivative works based on our services.

3.2 Restrictions

You agree not to: (a) reverse engineer, decompile, or disassemble our AI services; (b) use our services for any illegal or unauthorized purpose; (c) sublicense, rent, or lease our services to third parties; or (d) interfere with or disrupt our services.

4.1 Subscription Fees

Access to our AI services may require a subscription fee. Fees will be outlined on the Site or as specified in your service agreement.

4.2 Billing and Payment

You agree to pay all applicable fees and charges. Payments must be made using the methods specified on the Site.

4.3 Late Payments

Late payments may incur additional charges or penalties as specified in your service agreement.

5.1 Data Collection

We collect and process data in accordance with our Privacy Policy. By using our Site, you consent to our data collection practices.

5.2 Data Security

We implement reasonable measures to protect your data from unauthorized access. However, we cannot guarantee absolute security.

6.1 Ownership

All content, software, and other materials provided through the Site are owned by SupportSoftware.ai or its licensors and are protected by intellectual property laws.

6.2 Limited Use

You are granted a limited, non-exclusive, non-transferable license to access and use the Site and its content for your personal or business purposes only.

7.1 Prohibited Activities

You agree not to engage in any activity that: (a) disrupts or interferes with the Site; (b) is illegal, fraudulent, or harmful; (c) infringes on the rights of others; or (d) attempts to gain unauthorized access to any part of the Site.

7.2 Content Submission

You are responsible for any content you submit through the Site. By submitting content, you grant us a worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, and display such content.

8.1 No Warranty

The Site and services are provided "as is" without any warranties, express or implied. We do not guarantee the accuracy, reliability, or availability of the Site or services.

8.2 Limitation of Liability

In no event shall [Your Website Name] be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or services, even if advised of the possibility of such damages.

You agree to indemnify and hold [Your Website Name], its affiliates, officers, directors, and employees harmless from any claims, liabilities, damages, losses, and expenses arising out of your use of the Site or violation of these Terms.

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of the Site constitutes acceptance of the revised Terms.

These Terms are governed by and construed in accordance with the laws of Texas without regard to its conflict of laws principles.

We may terminate or suspend your access to the Site at our sole discretion, without prior notice, for any reason including, but not limited to, a breach of these Terms.

For any questions or concerns, please contact us at: SupportSoftware.ai 2650 Valley View Ln Farmers Branch, TX 75234